Gorka
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Activity overview
Latest activity by Gorka-
Gorka commented,
Hi, +1 to the ability to assume agents and admins role for other admins or owners. Best regards,
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Gorka commented,
Hi @Colin, This is a very good solution! In fact, in our company, this is the solution used in some situations... But the perfect solution would be the subject of this post, because using an API ...
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Gorka commented,
Hi @Jake, Any update on this? The only way to do this is to target an script who update the ticket via API... but this new feature will be so nice and effortless :) Thnx. Gorka.