Antje Gallo
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Activity overview
Latest activity by Antje Gallo-
Antje Gallo commented,
Hi Benjamin, we just set some agents to unavailable and found that the tag wasn't added & the open tickets didn't get unassigned from the agents when ticking the "unassign all open tickets" checkbo...
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Antje Gallo commented,
Would love to have this as well as an action option within triggers!