Avatar

Coen Gortemaker

  • Total activity 6
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 3
  • Subscriptions 1

Activity overview

Latest activity by Coen Gortemaker
  • Avatar

    Coen Gortemaker commented,

    well "pending customer update" is like the normal pending state, the customer needs to give a reaction. But what i mean is, a status the end-user can set himself like the on-hold status a agent has...

  • Avatar

    Coen Gortemaker commented,

    Currently i'm also facing a process flow dilemma. Let me explain it. Currently the status a ticket can have is, open, pending, on-hold, solved, closed. Our interpretation is as following Open, the ...