
David Windell
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Total activity14
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Last activity
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Activity overview
Latest activity by David Windell-
David Windell commented,
Using some custom Javascript in a custom HC theme we added this which calls our remote API:
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David Windell commented,
We don't directly connect to the ZD API, our custom JavaScript makes a request to an externally managed endpoint which in turn updates the ticket in ZD. It's a hack, but it works.
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David Windell commented,
We've had to implement this with an API hack, would be great if this could be part of the core product.
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David Windell commented,
Freshcaller (WebRTC/Chrome) allows inbound calls to ring on the desktop speakers whilst the call still comes through on the headset. It would be really good if Zendesk would implement this option. ...
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David Windell commented,
This is a function that Freshcaller offers and we'd love to see it in Zendesk Talk.