
Kyligence
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Total activity12
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes1
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Subscriptions6
Activity overview
Latest activity by Kyligence-
Kyligence commented,
According to the article, if I have some SLA for less than one hour, the automation may not be fired in time and how can I make sure the automation can be fired?
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Kyligence commented,
vote for this feature, no need to set up a dashboard only for a query.
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Kyligence commented,
The `hide label` button is invisible currently, and I hide the labels by unclicking ' Show applied filters'
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Kyligence commented,
Hi Rob, Would you mind sharing how to find the attribute 'Assignee is Active'? Thanks
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Kyligence commented,
Hi Robert, Insights has one thing unique, that is the analysis on KB articles published, I did not find how to analyze the title or the create time of those articles in Zendesk Explore, could you h...