Charles
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Latest activity by Charles-
Charles commented,
I carefully followed this step and I am getting an error. Please help. Thanks for the help in Advance!
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Charles commented,
Hi Nicole, I'd like to know if I can create a view using the requester's information involving the IP address (country)?
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Charles commented,
Hi Vladan Jovic,Thank goodness! I wish to understand how this is done, or at least for me to be able to provide the info to a colleague who is more knowledgeable with JS. If you don't mind detailin...
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Charles commented,
I mean, here's a sample of an email ticket, could we not have any way to use this for a trigger or automation?
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Charles commented,
+1any update s on this?
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Charles commented,
Hello!We are using automatic tags based on the type of ticket category we are getting. This triggers some actions as well, etc. Is there a way to create a report WHO added the tag if they have been...