Eva Schaller

1. Community
2. Support - Product Feedback
3. Add Assignee Comment in Trigger Action

+1 to this feature, for adding private or public comments 

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• Eva Schaller
• Created June 22, 2017 02:12
• 1 vote

1. Community
2. Support - Product Feedback
3. Random Satisfaction Surveys

+1 for me 

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• Eva Schaller
• Created April 06, 2017 05:44
• 0 votes

1. Support
2. ...
3. Tickets
4. Understanding and managing suspended tickets and spam

Phew, thanks @Andrew, this is exactly how I was hoping it would work. 

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• Eva Schaller
• Created February 12, 2016 05:19
• 0 votes

1. Support
2. ...
3. Tickets
4. Understanding and managing suspended tickets and spam

Hi all, do suspended tickets get counted in the "New Tickets" stat?   

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• Eva Schaller
• Created February 12, 2016 00:19
• 0 votes