Paul Clark
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Activity overview
Latest activity by Paul Clark-
Paul Clark commented,
The weighting of keywords in article titles feels rather literal. For example, my impression is the following search string:"Why can't my customers find good search results?"is more likely to matc...
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Paul Clark commented,
Thanks Ryan.It would have been awesome to hear that Community would be seeing a significant upgrade, but I'll take transparency about your intention not to do this as a good second!
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Paul Clark created a post,
What is the future for Zendesk Community?
AnsweredWe are looking to build a genuine 'community' space - not just a modified Support environment. This means we are looking for 'mainstream' Forum/Community functionality: quoting; formatted posts; a...