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Russell Dunn

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Recent activity by Russell Dunn Recent activity Votes
  • Has the Priority field position been changed for everyone?

    Answered

    It appears that our default ticket form has had some system fields re-ordered. It doesn't appear we can actually change the order of these fields, so it would seem to be a zendesk change? It's surp...

  • Article Feedback Pop up

    I noticed a little pop up on zendesk articles recently, that asks if the article helped you or not: is this part of the web widget? Something else? Or is it part of Zendesk Community (which we dont...