
Joseph Aronez
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Total activity11
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Last activity
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Activity overview
Latest activity by Joseph Aronez-
Joseph Aronez commented,
odd that a ticketing email software does not have this as a default.
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Joseph Aronez commented,
+1 for the ability to clone articles! Need it to train multiple employees!
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Joseph Aronez commented,
+1 for admins to change agents chat status!
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Joseph Aronez created a post,
Adding tags through a shortcut trigger
So in chat, is there a way for a trigger to add a tag when the Agent sends a shortcut response to a customer?