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Brad Leister

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Latest activity by Brad Leister
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    Brad Leister commented,

    1. Support
    2. ...
    3. Tickets
    4. Can I change the ticket Type?

    A feedback post has been submitted for this: https://support.zendesk.com/hc/en-us/community/posts/360050842814-Customize-the-ticket-Type-field

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    Brad Leister created a post,

    Customize the ticket Type field

    1. Community
    2. Feedback on Support

    I think it would be beneficial to businesses to allow updating the naming method of the Type field. This would allow businesses to better identify what Type to use for the ticket vs having to remin...

    • Brad Leister
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    • 3 votes