Stephanie Hong
- Total activity 12
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 6
- Subscriptions 2
Activity overview
Latest activity by Stephanie Hong-
Stephanie Hong commented,
Hi Karen, Here is an example of a 'netsuite' email that is flagged as an Automated response email. For us this is a critical order needing to be processed & confirmed. The Zendesk article on...
-
Stephanie Hong commented,
Is there a known workaround for suspended tickets related to 'netsuite' emails? Because many of our core customers use netsuite to send us critical updates- the fact that these always go into suspe...
-
Stephanie Hong commented,
I am currently using the Zendesk Insights tab data for the content consumption dataset currently not available in Explore. Is there an update on the availability of this dataset?
-
Stephanie Hong commented,
Just thought I'd mention it would be helpful to clarify the section on "Configuring agent wrap-up for each number (Talk Basic and Advanced) For the following point, I had to find out in another thr...