Eugene Orman
-
Total activity358
-
Last activity
-
Member since
-
Following0 users
-
Followed by7 users
-
Votes101
-
Subscriptions112
Activity overview
Latest activity by Eugene Orman-
Eugene Orman commented,
Bart, Thank you for sharing your thoughts about how making the Support Reporting section useful again. We are currently working on populating it with the prebuilt Explore dashboards. The next step...
-
Eugene Orman commented,
Hi Bart, Thank you for your feedback. My apologies that the move from Insights and the legacy reporting tabs wasn't communicated well enough. I think there was a bit of miscommunication on the comm...
-
Eugene Orman commented,
James GrossYou can achieve the same results by using the Result manipulations > Result metric calculation. Here is a demo: https://share.getcloudapp.com/7KupPlEm
-
Eugene Orman commented,
Liz W, You will be able to report on the end-users created, just follow the example above. Although the dataset name is Support: Tickets you can look at any users present in your Support account. S...
-
Eugene Orman commented,
Chanteena Murphy, I have created a ticket for you so we could investigate this issue. One of our colleagues will reach out to you.
-
Eugene Orman commented,
Eckhard Doll Just to clarify, when you open the Exports modal the size is shown by default reflects the current (original) size of the dashboard. So, until we update the exports modal UI the best a...
-
Eugene Orman commented,
Hi Eckhard DollThank you for the feedback. This banner will be removed once Insights is disabled for your account.
-
Eugene Orman commented,
Hi everyone, Thank you for voting for this feature request and providing your valuable feedback. We are currently working on rebuilding the Drillthrough and Decompose features. Sam Donovan, unfortu...
-
Eugene Orman commented,
Hi everyone, Thank you for the feedback. We are aware of this issue and will be working on allowing full dashboard exports. Adrian Bishop Regarding the resolution selection in the Export modal, it ...
-
Eugene Orman commented,
Have a look at this article - Reporting on the duration of fields. It describes how to report on time ticket spent in multiple groups. This set-up is based on the field changes previous value. Ther...