Alex Kim
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Activity overview
Latest activity by Alex Kim-
Alex Kim commented,
Thank you Nicole. We tried to do that, but it appears if we do that, all users in the organization would be able to see each other's tickets. We only want those admins who have capability to view o...
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Alex Kim commented,
We are using Zendesk and have allowed a customer to view their organization's tickets. But they would like to be able to leave a comment, or add themselves to that ticket. Is this coming, or where ...