Julian Gomez

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Latest activity by Julian Gomez
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    Julian Gomez commented,

    Dear ZenDesk,  I posted the original feature request over 4 years ago! And although I'm a very happy ZenDesk customer overall...I must say that I'm quite disappointed in the lack of attention and f...

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    Julian Gomez created a post,

    New Ticket Desktop Notification

    I would like for my agents to be notified on their desktop of new tickets assigned to them or their group. This way they don't get email notifications. Should work just like the "Chat" notificatio...