Anthony Inman
I am the Knowledge Base Content Administrator for Scentsy Inc.
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Total activity37
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Last activity
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Activity overview
Latest activity by Anthony Inman-
Anthony Inman commented,
Hi Marci Abraham I just noticed your comment as I was look through this article. Not sure if you still need help with accordions, but here is a comment I made a few years ago on using <detail> html...
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Anthony Inman commented,
Hi Guys, Just wanted to let you know when you click on using the API. and using the Help center API: this message comes up
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Anthony Inman commented,
Hi Comcast Cable Business, Thanks for your quick reply. Since the lockdown, we have folks working from home on Chromebooks that are getting this message. I'm scouring the internet to find a solutio...
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Anthony Inman commented,
Comcast Cable Business Jessie Schutz Hi Rich, I'm curious to know if you found a solution to this problem you were having embedding Sharepoint into Zendesk? I am having a similar problem. I embedd...
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Anthony Inman commented,
Hi Susan B I am in the same situation as you. What I've done is just copy the English version of the article and paste it in the other languages.
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Anthony Inman commented,
Hi Genna Gores, I use Google Analytics to track article usage and keywords used for searches. Here is a great article that explains how to set it up. Enabling Google Analytics for your Help Center
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Anthony Inman commented,
Richard McDonald I was just about to suggest that, until I read your edit. I'm glad you figured it out. Did you know you can also add Java Script in articles? I figured out how to put a search fun...
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Anthony Inman commented,
Melody Quinn Brett Bowser I have been managing the guide for Scentsy Inc for the past 2.5 years and have had to think outside the box, because the powers that be in the IT department around here ...
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Anthony Inman commented,
I realize Insight is on it's way out, but I am wondering why the Search Stats only include search terms that were not found. For example: According to the search stats in Zendesk, only 77 search te...
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Anthony Inman commented,
Hi Devan - Community Manager and Christopher Rehn I have been dealing with the same thing for the past 2 years. We use an outdated custom theme and our IT department has been absolutely n...