
Chun Lee
- Total activity 29
- Last activity
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- Votes 5
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Activity overview
Latest activity by Chun Lee-
Chun Lee commented,
If you add your sig to https://support.zendesk.com/hc/en-us/community/posts/360029246574-Remove-attachments-from-closed-tickets we might get some traction
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Chun Lee commented,
Need to be able to easily clear attachments from previously closed tickets to comply with GDPR without deleting the ticket.
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Chun Lee commented,
Please please please prioritise this. This is not the only thread or request on this subject.
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Chun Lee commented,
Can I vote for this too please. We have a relatively low volume of chat at the moment so this is not a regular part of day. It is easy for an agent to forget to logout and we do not get the volume ...
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Chun Lee commented,
Hi @Jessie, do we have a firmer idea when in November we will get an update?
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Chun Lee commented,
@danieloakley I have requested snippets on the threads below, this feature is not prioritised currently https://support.zendesk.com/hc/en-us/community/posts/222554808-Help-Center-Formatting?page=1#...
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Chun Lee commented,
+100, this works in support tickets, why can't it work in the help centre
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Chun Lee commented,
Nicole, This is very disappointing, and the workaround will not work for us due to the nature of our clients generally black listing sites such as github and only white listing our domain. The snip...
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Chun Lee commented,
Please can we have an update on this, 8 months since you let us know what Zendesk would like to do but no information on the current time line
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Chun Lee commented,
+1