Chun Lee
-
Total activity31
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes5
-
Subscriptions16
Activity overview
Latest activity by Chun Lee-
Chun Lee commented,
I need federated data to be included in Knowledge Capture App, Answer Bot and on the auto suggestions on the new request form for this to be truly useful.
-
Chun Lee commented,
Sign me up please Barry
-
Chun Lee commented,
If you add your sig to https://support.zendesk.com/hc/en-us/community/posts/360029246574-Remove-attachments-from-closed-tickets we might get some traction
-
Chun Lee commented,
Need to be able to easily clear attachments from previously closed tickets to comply with GDPR without deleting the ticket.
-
Chun Lee commented,
Please please please prioritise this. This is not the only thread or request on this subject.
-
Chun Lee commented,
Can I vote for this too please. We have a relatively low volume of chat at the moment so this is not a regular part of day. It is easy for an agent to forget to logout and we do not get the volume ...
-
Chun Lee commented,
Hi @Jessie, do we have a firmer idea when in November we will get an update?
-
Chun Lee commented,
@danieloakley I have requested snippets on the threads below, this feature is not prioritised currently https://support.zendesk.com/hc/en-us/community/posts/222554808-Help-Center-Formatting?page=1#...
-
Chun Lee commented,
+100, this works in support tickets, why can't it work in the help centre
-
Chun Lee commented,
+1