Nikki Wiley

1. Using Talk
2. Managing Zendesk Talk
3. Routing calls based on business hours (Talk Team, Professional, and Enterprise)

Hello,   I would like to know if there is a way to have the phone roll to a user since we are open 24/7? What I mean by this is when the agent logs off the phone at 10 PM is there a way in ZD to se...

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• Nikki Wiley
• Created July 21, 2017 21:09
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