Wesley Shi

Total activity

28
Last activity

December 11, 2020 14:34
Member since

December 30, 2016 16:27
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Votes

3
Subscriptions

20

Activity overview

Latest activity by Wesley Shi

Wesley Shi commented, July 13, 2020 12:42
This would be a useful feature. Is it on the roadmap yet?
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- Wesley Shi
- Created July 13, 2020 12:42
- 1 vote
Wesley Shi commented, March 06, 2020 16:52
Heather Rommel Sergio Castro I would also like to see support for Multi-Select fields in the conditions. Please let us know if this is on the roadmap.
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- Wesley Shi
- Created March 06, 2020 16:52
- 2 votes
Wesley Shi commented, September 19, 2019 18:24
@Vincent - What is the latest ETA for light agent support for Zendesk Explore?
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- Wesley Shi
- Created September 19, 2019 18:24
- 0 votes
Wesley Shi commented, February 28, 2019 14:35
Thanks for the update, Andrew. This will be a great feature for Zendesk Explore! Please let us know if you get a more definitive ETA for this improvement.
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- Wesley Shi
- Created February 28, 2019 14:35
- 0 votes
Wesley Shi commented, February 28, 2019 14:23
We use light agent roles for Zendesk users who do not need to make public comments but need more access than end-users. Many of these light agents need to view reporting information that Explore c...
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- Wesley Shi
- Created February 28, 2019 14:23
- 3 votes

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