David Coleman
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Total activity30
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes3
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Subscriptions16
Activity overview
Latest activity by David Coleman-
David Coleman commented,
I am running into issues trying to create custom metrics and excluding tickets that contain certain tags. My metrics work fine before testing for tags, and I have tried using "not contains" as an a...
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David Coleman commented,
Awesome! Thank you.
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David Coleman commented,
Does an Answer Bot reply count as a agent First Reply?
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David Coleman commented,
Very cool and creative Simon! Thank you both for taking the time. - David
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David Coleman commented,
I have been successful creating settings and accessing them from templating, but is it possible to access the manifest-settings from JavaScript? If so, please share an example. Thank you.
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David Coleman commented,
Brett Bowser - everything is working within reasonable cache rules. I have recently read it can take 5mins for web widget changes to apply depending on what changes are made. Ideally, we could set ...
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David Coleman commented,
I second this request! I help customers implement Zendesk, and there are times when their connections to their gmail or Office 265 connections fail due to random problems, password resets, or DNS a...
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David Coleman commented,
Thank you.
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David Coleman commented,
Now that Followers exist, how soon before "#followers: user@domain.com" will be functional?
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David Coleman commented,
I know there are unique challenges with each browser caching to see theme changes/refresh(es). But, how soon after saving a page, assets or style.css/scripts.js does the server release cache to mak...