Matt Tattersall

1. Community
2. Support Q&A
3. One Touch Resolution Calculation

Great thanks! -Matt

• View comment
• Matt Tattersall
• Created October 06, 2015 15:36
• 0 votes

1. Community
2. Support Q&A
3. One Touch Resolution Calculation

Hi Nils, I don't see the One Touch Resolution or First Touch Resolution calculation.  It looks like it is the First Reply Time Calculation only, am I missing it in there? -Matt

• View comment
• Matt Tattersall
• Created October 06, 2015 15:31
• 1 vote