Avatar

Jennifer Terrill

  • Total activity 17
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 3
  • Subscriptions 11

Activity overview

Latest activity by Jennifer Terrill
  • Avatar

    Jennifer Terrill commented,

    Would really like to see syncing of Public only comment with ticket sharing.  Private comments are meant to stay private in our domain.  We would like to share status and public comments only pleas...

  • Avatar

    Jennifer Terrill created a post,

    Ticket Form Question

    Answered

    I have Form Z that Dept A uses to collect initial information from a customer.    Then a trigger routes this ticket off to Dept B.  Dept B selects Form X to collect some additional information – th...

  • Avatar

    Jennifer Terrill commented,

    We've done this from within our customer portal