Luke Bradshaw
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Total activity9
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Last activity
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Member since
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Activity overview
Latest activity by Luke Bradshaw-
Luke Bradshaw created a post,
Change Zendesk Support bot profile pic/avatar?
Hey all, Just wondering if it's possible to change the profile pic/avatar of the Zendesk Support bot? Looking at other bots this functionality is offered (or not offered) in the Bot configuration i...
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Luke Bradshaw commented,
Thanks for resolving the issue David Gillespie. The bot seems to be working as intended now
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Luke Bradshaw created a post,
Ability to show Chat based on URLs more specific than domain or sub-domain
After having our web team deploy chat via our website, I've made the frustrating discovery that specific URLs cannot be applied in the Zendesk Chat Widget security settings, and that only domains o...
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Luke Bradshaw commented,
Hi David Gillespie, Are there any updates from your developer? I accept this is a Early Access product but I would love to get it up and running.
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Luke Bradshaw commented,
Hi Josh Mercer, Thank you for trying to help. I'm perplexed as to why this step is not in the set-up instructions for the bot itself - particularly if it's not optional for two-way communication. I...
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Luke Bradshaw commented,
Hi David Gillespie Having the same issue as other customers, with responses from Zendesk not being sent back to Discord. My integration seems to be successful as the bot is available and DM's are a...