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Maxime

  • Total activity 295
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Activity overview

Latest activity by Maxime
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    Maxime commented,

    Hi Jasper Zendesk for JIRA is the only remaining official add on from Zendesk, we're working towards eventually deprecating the old one and will not be supporting anymore versions for the old add o...

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    Maxime commented,

    Hi Jérémie, Il ne faut pas toujours croire ce qu'on lit dans les journaux :)  Joke aside, you're right, but that article still doesn't apply to having a publicly documented and supported API to get...

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    Maxime commented,

    Hi Jérémie Our stance remains the same (for Zendesk). Until WhatsApp and Facebook offer an official, maintained, approved way of building business level integrations with WhatsApp we will not allow...

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    Maxime commented,

    Current package version:  4.11 Package release date:  September 26th 2016   New/updated functionality Added support for Zendesk ticket forms. When creating a new ticket from Salesforce users can n...

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    Maxime commented,

    Understood, that's a bit more clear. thank you! As I said we do not have plans to do so, but if you know anyone in the FB@W team that is willing to talk to us about building something, we have an o...

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    Maxime commented,

    But would that mean that any posts gets converted as a ticket? On our public Facebook integration, people post on a specific business page, how would that work for Facebook At Work? Would people po...

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    Maxime commented,

    Hi guys We have no plans to integrate with Facebook at Work right now, but out of curiosity what do you mean by "integrating with Facebook at Work"?  Can you tell us more about your use c...

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    Maxime commented,

    Hi Arnold Did you whitelist Zendesk IPs on your JIRA server? Thanks

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    Maxime commented,

    Official comment

    That is correct guys, the team at Zoho built a really powerful integration, it's available in the marketplace at this URL: https://www.zendesk.com/apps/zoho-crm/ Thanks!

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    Maxime commented,

    Nicole,  Unfortunately for now that is correct. Zendesk and Atlassian JIRA have different technical structures when it comes to user models, and on this one, for now, Zendesk doesn't support "...