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Maxime

  • Total activity 603
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Activity overview

Latest activity by Maxime
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    Maxime commented,

    Hi Jasper Zendesk for JIRA is the only remaining official add on from Zendesk, we're working towards eventually deprecating the old one and will not be supporting anymore versions for the old add o...

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    Maxime commented,

    Hi Jérémie, Il ne faut pas toujours croire ce qu'on lit dans les journaux :)  Joke aside, you're right, but that article still doesn't apply to having a publicly documented and supported API to get...

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    Maxime commented,

    Official comment

    Hi Jérémie Our stance remains the same (for Zendesk). Until WhatsApp and Facebook offer an official, maintained, approved way of building business level integrations with WhatsApp we will not allow...

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    Maxime commented,

    Current package version:  4.11 Package release date:  September 26th 2016   New/updated functionality Added support for Zendesk ticket forms. When creating a new ticket from Salesforce users can n...

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    Maxime commented,

    Official comment

    Hi Mindaugas This isn't an App, this is our built in Product messaging feature, however we built this App that might be very interesting for you: https://www.zendesk.com/apps/notification-app I hop...

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    Maxime commented,

    Hi Thomas Never seen this before, can you specify what are you doing to get this error? How are you calling the API? what endpoint? What authentication method? In the terminal or in your applicatio...

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    Maxime commented,

    Official comment

    Hi Camilla Thanks for the feedback, currently this isn't a planned feature but I'll leave it up there for people to upvote it and keep you posted if we change our plans there Thanks!

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    Maxime commented,

    Understood, that's a bit more clear. thank you! As I said we do not have plans to do so, but if you know anyone in the FB@W team that is willing to talk to us about building something, we have an o...

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    Maxime commented,

    But would that mean that any posts gets converted as a ticket? On our public Facebook integration, people post on a specific business page, how would that work for Facebook At Work? Would people po...

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    Maxime commented,

    Hi guys We have no plans to integrate with Facebook at Work right now, but out of curiosity what do you mean by "integrating with Facebook at Work"?  Can you tell us more about your use c...