Pat Prince
- Total activity 38
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Activity overview
Latest activity by Pat Prince-
Pat Prince commented,
Hi Max, Thank you for the quick response. It's good to hear that there are already plans in the works to address this issue. I wanted to bring two concerns to the forefront: From our perspective...
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Pat Prince commented,
It's very disconcerting that this article doesn't mention a major vulnerability that this feature opens up and has recently been exploited: that choosing to have an "Open" instance means that you'r...
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Pat Prince created a post,
Provide More Control Over Ticket Submission Methods For Restricted Instances
Feature request: Please provide more control over what methods unregistered users can submit tickets through for restricted instances. Background: By restricted instances, I'm referring to the sett...
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Pat Prince commented,
Is there any way to have personal macros higher in the list than shared macros? Even when I select "Move to first position" on a Personal Macro, it is still only first for the Personal Macros and ...
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Pat Prince commented,
Just to clarify - if the user account of the Administrator who generated to the token is disabled, does the token remain usable or does it get disabled also?
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Pat Prince commented,
In regards to "Ticket Assignee (Historic)" it say "This attribute needs a specific type of report construction to work." I'm having trouble utilizing these "(Historic)" Attributes. Where can I fi...
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Pat Prince commented,
Hi! I've noticed an issue and was curious if anyone else has seen it and if they have a fix for it - which would be really great! It seems like the Project Ticket app works pretty well in our organ...
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Pat Prince commented,
@chris - I know how to make use of the markdown. I was asking for the markdown to be properly documented in this article, since it seems like a very simple addition and I'd like to send people in ...
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Pat Prince commented,
+1 - we need some solution to this and it's surprising that this isn't available already, not even through the Search API
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Pat Prince commented,
Can you include a quick notation about how "#123456" will create a link to the URL for Ticket 123456 in whichever instance you're in? I can't find it in here and would like to be able to point new...