Svend Koustrup
-
Total activity64
-
Last activity
-
Member since
-
Following0 users
-
Followed by1 user
-
Votes30
-
Subscriptions22
Activity overview
Latest activity by Svend Koustrup-
Svend Koustrup commented,
We also need this. When requesters quit their job in their organizations, i'd like to move his/her tickets ("requester" on those tickets) to another person in that organization. I could merge the u...
-
Svend Koustrup created a post,
Code block: Support for tab characters
Hi Zendesk We often save SQL code as an internal note in tickets that we solve, and we use the Code Block editor tool to format the text "as code". I do have one request (that I'm unsure if solveab...
-
Svend Koustrup commented,
Nicole S. what thoughts did the product manager have on this? (Previous comment - yeay, a permalink :D)
-
Svend Koustrup commented,
Thanks Chandra, I've updated my post. I hope this can make someone reboot this 5 year old request :-)
-
Svend Koustrup created a post,
Links for each single comment
Hi Zendesk Support. UPDATE: Chandra Robrock commented below about a feedback post from 2016 asking for the same. And as you can see, you already made this a feature here in the Help Center system w...
-
Svend Koustrup commented,
We have a slight variation to this, but the same concerns applies. Example: We get a support request via email from person@company.com. We reply. Then that person replies to the email but with the...
-
Svend Koustrup created a post,
Admin Views from Android (web) shows Unsupported media type
AnsweredHi Zendesk. I try to change order of views shown in the left menu, but going to Admin, Views or going to Views, More, both shows attached error when doing it from my Android OnePlus 5 smartphone (w...
-
Svend Koustrup commented,
Hi Nicole I'd would be nice to have your say on Sergios one year old comment :-) In regards to Grahams comment, could you change the statistics so it looks at the "last" Solved-date (if multiple) i...
-
Svend Koustrup created a post,
Other person editing same ticket but he isn't editing
AnsweredHi Zendesk When I'm editing a ticket, and another person opens the ticket as well, it immediately shows that person as editing (see screenshot below). If the person then enters something in the tic...
-
Svend Koustrup commented,
Hi Zendesk Thanks for the reply to Danielle, which ansvered my initial problem of why my tickets are closed prematurely in relation to my automation set to 1461 hours. I now see, that it cannot be ...