Ryan Mayes
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Last activity
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Activity overview
Latest activity by Ryan Mayes-
Ryan Mayes created a post,
Javascript object HelpCenter.user.tags returns empty array, now
In spite of the "sourcecode lurker" warnings to not build stuff on top of the HelpCenter variable, we built some functionality into the theme we are currently using that relies on HelpCenter.user.t...
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Ryan Mayes commented,
Hi @Michael, Thanks! I'm not sure what you mean by "form name for agent", but you should be able to hide the form "tags" by adding an else statement to this block of code: //Remove forms that do no...
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Ryan Mayes commented,
@Rich, I didn't test this, but I think this will work. Above the "//Iterate through each form" code block, add a block to create an array of all org tag arrays concatenated together: //Create arr...
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Ryan Mayes commented,
Hey Rich, Not sure how helpful this is, but just wanted to let you know that I took a look as well, and I think that you are correct that the default org is not exposed in the HelpCenter object. T...
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Ryan Mayes commented,
Awesome article, Robbert! For those interested in limiting tickets by tag and avoiding hard coding form ids, I have a slight variation on this approach. In our environment, we named our ticket for...