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Arturo

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Recent activity by Arturo Recent activity Votes
  • Check text ticket field value

    For the moment, Zendesk doesn’t have a functionality to check the value of text ticket fields from business rules or views conditions. This can be quite inconvenient if we rely on the content of a ...

  • Send notifications to Slack

    Setting up the notification target Create a Slack incoming webhook using the channel you want to send the notifications to From Zendesk, navigate to Settings > Extensions > Targets > add targ...