Zendesk will perform critical maintenance on the Sunshine Conversations platform in the EU and US regions on March 30, 2021, during the times listed below.
No impact is expected during this maintenance window.
Date |
Region |
Start Time |
End Time |
March 30, 2021 UTC March 29, 2021 PT |
EU and US |
00:00 UTC 17:00 PT |
06:00 UTC 23:00 PT |
Expected behavior: During the maintenance window, we expect Zendesk systems to continue to operate normally. There will be no expected downtime or impact for our customers. You will be able to follow our progress on our status page.
Customers Affected: Zendesk Sunshine Conversations customers in EU and US regions.
Affected products: Sunshine Conversations
Why we're doing this: We will be upgrading the Sunshine Conversations databases as the current version of our databases will soon be unsupported by our provider.