This article describes how to use Zendesk Admin Center to view and update a team member's user profile. A team member is anyone you add to a Zendesk account who is not an end user. For example, your staff, agents, and admins.
To update a team member's roles and product access, see Setting roles and access in Zendesk Admin Center.
To edit a team member's profile
- In Admin Center, click People in the sidebar, then select Team > Team members.
- On the Team members page, click any team member to access their settings.
- Select the Account tab.
- Update the team member's Name.
To change a team member’s primary email address or add an additional email address, see Managing team member (user) email addresses.
You can also reset the user's password.
- Click Save.