Analytics 101: Filtering by departments

Return to top

2 Comments

  • Lucas Jan Scholle

    Would it ever be possible to filter multiple departments together?

    0
  • Zsa Trias
    Zendesk Customer Care

    Hello Lucas,

    On the Chat Analytics page, you can only select one department under "Filter department" at a time.

    0

Please sign in to leave a comment.

Powered by Zendesk