Announcements
New features, fixes, and other important announcements
- Sunshine Custom Objects API improvements
- Announcing the new Salesforce Integration - built on Zendesk
- Announcing the Atlassian Statuspage integration for Support, Chat, and Guide
- Announcing enhanced product security features for all plan levels
- Action needed: Re-authorize Zendesk Gmail Connector
- Current and upcoming Zendesk betas
- Community Roundup: November 2019
- Announcing Scheduled Unpublishing in Guide EAP
- Community Roundup: October 2019
- Ask Us Anything about Business Rules/Macros - Tuesday, October 22
- What's new in Explore: Q4 Edition
- Changes to the way you enable Chat in your Help Center on Apr 30th, 2020
- Announcing Support Enterprise custom roles and light agent access support EAP for Zendesk Explore
- Announcing sharing of Explore dashboards outside of Zendesk EAP
- Announcing user experience improvements to the Explore datasets library
- Introducing Sunshine Conversations
- Community Roundup: September 2019
- Out of Office v1 app upgrade
- Announcing Atlassian Statuspage for Guide
- Announcing the new Guide unified search results page and helpers
- Introducing search across multiple Help Centers
- Ask Us Anything about All Things Chat - Wednesday, September 25
- Announcing Talk agent recording controls EAP
- Announcing Zendesk Gather
- Announcing the Zendesk Explore real-time dashboard EAP
- Community Roundup: August 2019
- Announcing the Answer Bot API
- Introducing more flexible User Segments on Zendesk Guide
- Strong Customer Authentication (SCA) for Paid Apps
- Ask Us Anything about Explore Recipes - Tuesday, August 27
- Sunshine Custom Objects API improvements
- Announcing the new Salesforce Integration - built on Zendesk
- Announcing the Atlassian Statuspage integration for Support, Chat, and Guide
- Announcing enhanced product security features for all plan levels
- Action needed: Re-authorize Zendesk Gmail Connector
- Current and upcoming Zendesk betas
- Community Roundup: November 2019
- Announcing Scheduled Unpublishing in Guide EAP
- Community Roundup: October 2019
- Ask Us Anything about Business Rules/Macros - Tuesday, October 22
- What's new in Explore: Q4 Edition
- Changes to the way you enable Chat in your Help Center on Apr 30th, 2020
- Announcing Support Enterprise custom roles and light agent access support EAP for Zendesk Explore
- Announcing sharing of Explore dashboards outside of Zendesk EAP
- Announcing user experience improvements to the Explore datasets library
- Introducing Sunshine Conversations
- Community Roundup: September 2019
- Out of Office v1 app upgrade
- Announcing Atlassian Statuspage for Guide
- Announcing the new Guide unified search results page and helpers
- Introducing search across multiple Help Centers
- Ask Us Anything about All Things Chat - Wednesday, September 25
- Announcing Talk agent recording controls EAP
- Announcing Zendesk Gather
- Announcing the Zendesk Explore real-time dashboard EAP
- Community Roundup: August 2019
- Announcing the Answer Bot API
- Introducing more flexible User Segments on Zendesk Guide
- Strong Customer Authentication (SCA) for Paid Apps
- Ask Us Anything about Explore Recipes - Tuesday, August 27