Announcements
New features, fixes, and other important announcements
- ★ New: Current day data in Chat Analytics
- ★ Our Knowledge Manager Roundtable shares their strategy for restricted KB content
- ★ Announcing Zendesk Help Center Search Improvements
- ★ Announcing Flexible Hierarchies for Zendesk Guide Enterprise
- ★ Announcing the Github integration for Guide themes
- ★ Preparing for Zendesk's migration to AWS and Amazon SES
- ★ Current and upcoming Zendesk betas
- Improved support for cookie law compliance when using the Web Widget
- Announcing Article Verification for Guide Enterprise
- Announcing design refresh for Support iOS and Android
- Changes to Chat Widget CSP support on April 26th, 2019
- Early Access: Redesigned Agent Experience
- Conversation history & authenticated visitors in Chat widget
- Deprecation of zopim.com website and update to Zendesk Chat Account Login
- Announcing Chat History support for iPhone, iPad and Android
- Updates to authenticated visitors and the Chat platform
- Changes to Article Attachments
- Announcing themes page UI update
- Announcing Web Widget Name Field Improvements
- Web Widget Performance Improvement—Optimized Translations
- Announcing Incremental Export APIs for Talk
- Changes to Zendesk Talk Dashboard permissions in Zendesk Support
- Community Roundup: February 2019
- Talk Greetings page is getting a makeover
- Zendesk Android App removing support for KitKat
- Preparing for changes to email for side conversations
- Community Roundup: January 2019
- A new account admin experience is coming!
- Announcing the new Arrange Articles UI for Zendesk Guide
- Removal of Zendesk Apps framework v1
- ★ New: Current day data in Chat Analytics
- ★ Our Knowledge Manager Roundtable shares their strategy for restricted KB content
- ★ Announcing Zendesk Help Center Search Improvements
- ★ Announcing Flexible Hierarchies for Zendesk Guide Enterprise
- ★ Announcing the Github integration for Guide themes
- ★ Preparing for Zendesk's migration to AWS and Amazon SES
- ★ Current and upcoming Zendesk betas
- Improved support for cookie law compliance when using the Web Widget
- Announcing Article Verification for Guide Enterprise
- Announcing design refresh for Support iOS and Android
- Changes to Chat Widget CSP support on April 26th, 2019
- Early Access: Redesigned Agent Experience
- Conversation history & authenticated visitors in Chat widget
- Deprecation of zopim.com website and update to Zendesk Chat Account Login
- Announcing Chat History support for iPhone, iPad and Android
- Updates to authenticated visitors and the Chat platform
- Changes to Article Attachments
- Announcing themes page UI update
- Announcing Web Widget Name Field Improvements
- Web Widget Performance Improvement—Optimized Translations
- Announcing Incremental Export APIs for Talk
- Changes to Zendesk Talk Dashboard permissions in Zendesk Support
- Community Roundup: February 2019
- Talk Greetings page is getting a makeover
- Zendesk Android App removing support for KitKat
- Preparing for changes to email for side conversations
- Community Roundup: January 2019
- A new account admin experience is coming!
- Announcing the new Arrange Articles UI for Zendesk Guide
- Removal of Zendesk Apps framework v1