Announcements
New features, fixes, and other important announcements
- Zendesk Community Weekly Digest - Oct 22, 2020
- Change to Microsoft email forwarding causing Support email addresses to be disabled
- Zendesk Community Weekly Digest - Oct 16, 2020
- Launch of Skills Based Routing enhancements for Support
- Introducing Zendesk Messaging
- Announcing advanced search and other enhancements for triggers
- Help Center adds Rich Text Editing to your Submit A Request forms
- Current and upcoming Zendesk betas
- Custom objects: Announcing schema functionality changes starting November 12, 2020 at 10AM PT
- Zendesk Community Weekly Digest - October 9, 2020
- Announcing Agents managing requests via Customer Portal
- Zendesk Community Weekly Digest - October 2, 2020
- Announcing an updated article management experience in Guide
- Announcing New Side Conversation Features & Enhancements
- Announcing Child Ticket Side Conversations
- Announcing the staff profile in Admin Center, the future of staff role management
- Announcing the Guide Knowledge Base reporting in Explore EAP
- Zendesk Community Weekly Digest - Sept 25, 2020
- Announcing upcoming Australian phone number regulations
- Announcing a change to the Chat-only agent role in Guide
- Zendesk Community Weekly Digest - Sept 18, 2020
- Announcing upcoming Spanish phone number regulations
- Announcing upcoming German phone number regulations
- Introducing “Lines” in Zendesk Talk
- Zendesk Community Weekly Digest - Sept 11, 2020
- Announcing latest enhancements to Zendesk Answer Bot
- Zendesk Community Weekly Digest - Sept 4, 2020
- Get monthly product updates and see What's New in September
- Announcing Guide Theme Marketplace
- Announcing Zendesk Explore Enterprise
- Zendesk Community Weekly Digest - Oct 22, 2020
- Change to Microsoft email forwarding causing Support email addresses to be disabled
- Zendesk Community Weekly Digest - Oct 16, 2020
- Launch of Skills Based Routing enhancements for Support
- Introducing Zendesk Messaging
- Announcing advanced search and other enhancements for triggers
- Help Center adds Rich Text Editing to your Submit A Request forms
- Current and upcoming Zendesk betas
- Custom objects: Announcing schema functionality changes starting November 12, 2020 at 10AM PT
- Zendesk Community Weekly Digest - October 9, 2020
- Announcing Agents managing requests via Customer Portal
- Zendesk Community Weekly Digest - October 2, 2020
- Announcing an updated article management experience in Guide
- Announcing New Side Conversation Features & Enhancements
- Announcing Child Ticket Side Conversations
- Announcing the staff profile in Admin Center, the future of staff role management
- Announcing the Guide Knowledge Base reporting in Explore EAP
- Zendesk Community Weekly Digest - Sept 25, 2020
- Announcing upcoming Australian phone number regulations
- Announcing a change to the Chat-only agent role in Guide
- Zendesk Community Weekly Digest - Sept 18, 2020
- Announcing upcoming Spanish phone number regulations
- Announcing upcoming German phone number regulations
- Introducing “Lines” in Zendesk Talk
- Zendesk Community Weekly Digest - Sept 11, 2020
- Announcing latest enhancements to Zendesk Answer Bot
- Zendesk Community Weekly Digest - Sept 4, 2020
- Get monthly product updates and see What's New in September
- Announcing Guide Theme Marketplace
- Announcing Zendesk Explore Enterprise