Announcements
New features, fixes, and other important announcements
- Announcing Answer Bot for the Web Widget and Answer Bot for Slack
- Announcing the Sunshine Select plan
- What's new in the Explore docs?
- Updates to datasets in Explore
- Announcing Content Cues for Zendesk Guide Enterprise
- Explore new and coming soon: HIPAA compliance and simplified dashboarding
- May 2019: Meet the new Connect Campaign Dashboard
- Announcing Flexible Hierarchies for Zendesk Guide Enterprise
- Preparing for Zendesk's migration to AWS and Amazon SES
- Current and upcoming Zendesk betas
- June is trigger month in the Zendesk Help Center - here's what's happening:
- Community Roundup: May 2019
- Announcing Conference Calling, Call Blocking, and more for Zendesk Talk
- Changes to default role with Zendesk Explore
- Announcing new and improved spam filter for Zendesk Guide and Community
- Community Roundup: April 2019
- Zendesk Help Center Search - April Highlights
- Updates to how time-related data is displayed in Explore
- Our Knowledge Manager Roundtable shares their strategy for restricted KB content
- View Real-Time Metrics with the Monitoring Dashboard and APIs
- More updates to the Zendesk Help Center
- Improved support for cookie law compliance when using the Web Widget
- How Zendesk Supports EU Data Protection (GDPR)
- Announcing Built-in Conditional Ticket Fields
- Announcing Zendesk Help Center Search Improvements
- Chat reporting in Insights - Measure success with advanced analytics
- Permanently Delete Chats and Attachments
- Automatic translation support in mobile apps
- Push notification support in Chat Mobile SDKs
- Integrate custom bots, automate conversations, and increase customer satisfaction with Chatbots
- Announcing Answer Bot for the Web Widget and Answer Bot for Slack
- Announcing the Sunshine Select plan
- What's new in the Explore docs?
- Updates to datasets in Explore
- Announcing Content Cues for Zendesk Guide Enterprise
- Explore new and coming soon: HIPAA compliance and simplified dashboarding
- May 2019: Meet the new Connect Campaign Dashboard
- Announcing Flexible Hierarchies for Zendesk Guide Enterprise
- Preparing for Zendesk's migration to AWS and Amazon SES
- Current and upcoming Zendesk betas
- June is trigger month in the Zendesk Help Center - here's what's happening:
- Community Roundup: May 2019
- Announcing Conference Calling, Call Blocking, and more for Zendesk Talk
- Changes to default role with Zendesk Explore
- Announcing new and improved spam filter for Zendesk Guide and Community
- Community Roundup: April 2019
- Zendesk Help Center Search - April Highlights
- Updates to how time-related data is displayed in Explore
- Our Knowledge Manager Roundtable shares their strategy for restricted KB content
- View Real-Time Metrics with the Monitoring Dashboard and APIs
- More updates to the Zendesk Help Center
- Improved support for cookie law compliance when using the Web Widget
- How Zendesk Supports EU Data Protection (GDPR)
- Announcing Built-in Conditional Ticket Fields
- Announcing Zendesk Help Center Search Improvements
- Chat reporting in Insights - Measure success with advanced analytics
- Permanently Delete Chats and Attachments
- Automatic translation support in mobile apps
- Push notification support in Chat Mobile SDKs
- Integrate custom bots, automate conversations, and increase customer satisfaction with Chatbots