Announcements
New features, fixes, and other important announcements
- ★ Update to end-user behavior
- ★ Zendesk Guide: Announcing the Knowledge Capture app
- ★ Coming Soon: Revision History for Triggers
- ★ Announcing Zendesk Talk Enterprise
- ★ Introducing Macro Previews
- ★ Zendesk Talk: Announcing Textback from IVR
- ★ Check out Zendesk on Zendesk: How we provide multichannel support
- ★ Current and upcoming Zendesk betas
- Support SDK improvements for setting language for new users
- Moving to the System Font Stack
- Community Roundup - August 2017
- Join CX experts at our annual conference this October in NYC
- New article revisions for Guide's knowledge base
- Introducing Answer Bot - Automatic article suggestions for better self-service support
- Automatic updates for new features suspended for Help Center legacy themes
- Zendesk Talk - Default routes for IVR
- Check out this month's Fine Tuning: Delivering timely support with Web Widget
- Community Roundup - July 2017
- Zendesk Support now supports SAML Custom User Fields
- Join us for Zendesk Summer Camp '17 in select European cities
- Zendesk Training Days - Announcing Seattle and San Francisco
- Announcing the new trigger edit page
- Join us for Relate Live 2017 in New York this October!
- Support SDK comes to Pathfinder, and other SDK updates
- Introducing Contact Options for the Web Widget
- Zendesk Talk: You can now turn voicemail off
- New in Zendesk Talk: Outbound Caller ID
- New in Support mobile apps - Linking problems and incidents, configuring views, bug fixes
- Community Roundup: June 2017
- Announcing user segments for managing Help Center access restrictions
- ★ Update to end-user behavior
- ★ Zendesk Guide: Announcing the Knowledge Capture app
- ★ Coming Soon: Revision History for Triggers
- ★ Announcing Zendesk Talk Enterprise
- ★ Introducing Macro Previews
- ★ Zendesk Talk: Announcing Textback from IVR
- ★ Check out Zendesk on Zendesk: How we provide multichannel support
- ★ Current and upcoming Zendesk betas
- Support SDK improvements for setting language for new users
- Moving to the System Font Stack
- Community Roundup - August 2017
- Join CX experts at our annual conference this October in NYC
- New article revisions for Guide's knowledge base
- Introducing Answer Bot - Automatic article suggestions for better self-service support
- Automatic updates for new features suspended for Help Center legacy themes
- Zendesk Talk - Default routes for IVR
- Check out this month's Fine Tuning: Delivering timely support with Web Widget
- Community Roundup - July 2017
- Zendesk Support now supports SAML Custom User Fields
- Join us for Zendesk Summer Camp '17 in select European cities
- Zendesk Training Days - Announcing Seattle and San Francisco
- Announcing the new trigger edit page
- Join us for Relate Live 2017 in New York this October!
- Support SDK comes to Pathfinder, and other SDK updates
- Introducing Contact Options for the Web Widget
- Zendesk Talk: You can now turn voicemail off
- New in Zendesk Talk: Outbound Caller ID
- New in Support mobile apps - Linking problems and incidents, configuring views, bug fixes
- Community Roundup: June 2017
- Announcing user segments for managing Help Center access restrictions