Announcements
New features, fixes, and other important announcements
- ★ Embed personalized, omnichannel support with the Web Widget integrated Chat experience
- ★ Welcome to the new Zendesk Marketplace
- ★ Introducing the Essentials Card and Interaction History
- ★ Removal of support for Internet Explorer 11
- ★ Updates to the Zendesk Help Centers
- ★ The future of reporting for Zendesk products
- ★ Current and upcoming Zendesk betas
- Introducing Contextual Workspaces
- Community Roundup: November 2018
- Community Roundup: October 2018
- Removal of Zendesk Inbox
- Announcing the new and improved advanced Web Widget JavaScript API
- Our Knowledge Manager Roundtable shares how they are improving self-service
- CAPTCHA Upgraded to Invisible
- Agent Mentions for iPhone and Android Apps
- Announcing Guide Team Publishing Reporting for Insights
- Introducing Rapid Resolve
- Unlock the power and potential of your agents with Zendesk Guide
- API updates - custom roles, account settings, locales in Zendesk Support
- Announcing multiple theme templates for categories, sections, and articles
- Web Widget Default Theme Text Color Update
- Community Roundup: August 2018
- Announcing Zendesk Talk Overflow and After Hours Routing
- Introducing Answer Bot for Agents
- Announcing Zendesk's cloud migration to Amazon Web Services (AWS)
- Introducing bulk article actions for Zendesk Guide
- Zendesk Android App removing support for Jellybean
- New! Skills-based Routing Enhancements (Updated October 17)
- Announcing Support search property enhancements
- Web Widget Accessibility Improvements
- ★ Embed personalized, omnichannel support with the Web Widget integrated Chat experience
- ★ Welcome to the new Zendesk Marketplace
- ★ Introducing the Essentials Card and Interaction History
- ★ Removal of support for Internet Explorer 11
- ★ Updates to the Zendesk Help Centers
- ★ The future of reporting for Zendesk products
- ★ Current and upcoming Zendesk betas
- Introducing Contextual Workspaces
- Community Roundup: November 2018
- Community Roundup: October 2018
- Removal of Zendesk Inbox
- Announcing the new and improved advanced Web Widget JavaScript API
- Our Knowledge Manager Roundtable shares how they are improving self-service
- CAPTCHA Upgraded to Invisible
- Agent Mentions for iPhone and Android Apps
- Announcing Guide Team Publishing Reporting for Insights
- Introducing Rapid Resolve
- Unlock the power and potential of your agents with Zendesk Guide
- API updates - custom roles, account settings, locales in Zendesk Support
- Announcing multiple theme templates for categories, sections, and articles
- Web Widget Default Theme Text Color Update
- Community Roundup: August 2018
- Announcing Zendesk Talk Overflow and After Hours Routing
- Introducing Answer Bot for Agents
- Announcing Zendesk's cloud migration to Amazon Web Services (AWS)
- Introducing bulk article actions for Zendesk Guide
- Zendesk Android App removing support for Jellybean
- New! Skills-based Routing Enhancements (Updated October 17)
- Announcing Support search property enhancements
- Web Widget Accessibility Improvements