Announcements
New features, fixes, and other important announcements
- ★ Announcing Discord <> Zendesk Integration EAP
- ★ Zendesk rolls out new DDoS protection and abuse prevention system
- ★ Announcing Advanced Settings for the Guide Copenhagen theme
- ★ Announcing Request a Callback from Web Widget
- ★ Announcing the Collaboration Add-on (feat. Side Conversations)
- Accessibility changes to the sign-in window
- Community Roundup: July 2018
- Community Roundup: June 2018
- Temporary fix: Reconnecting to your Microsoft profile
- Announcing a right-to-left language experience for agents in Zendesk Support
- Announcing additional language support for Administrators and Agents
- Update to Web Widget interface and experience
- Announcing Shared Lists for Zendesk Guide
- Our Knowledge Manager Roundtable shares how they maintain content
- Community Roundup: May 2018
- Announcing Real Email Attachments
- Announcing authenticating incoming emails using DMARC
- Announcing Slack for Zendesk Support integration
- Removal of the Zendesk Monthly Account Usage Email
- Community Roundup: April 2018
- Announcing the Google Docs Importer for Zendesk Guide
- Archiving and deleting articles in the Guide knowledge base
- Announcing Answer Bot for the Web Widget EAP
- Announcing Zendesk for Jira integration public API
- Announcing Limited Availability of Custom Resources
- Announcing Web Widget Integrated Chat Experience EAP
- Community Roundup: March 2018
- Announcing expanding and collapsing sidebar apps
- Announcing the Zendesk Support Mobile SDK v2
- Updating your assets prior to migration
- ★ Announcing Discord <> Zendesk Integration EAP
- ★ Zendesk rolls out new DDoS protection and abuse prevention system
- ★ Announcing Advanced Settings for the Guide Copenhagen theme
- ★ Announcing Request a Callback from Web Widget
- ★ Announcing the Collaboration Add-on (feat. Side Conversations)
- Accessibility changes to the sign-in window
- Community Roundup: July 2018
- Community Roundup: June 2018
- Temporary fix: Reconnecting to your Microsoft profile
- Announcing a right-to-left language experience for agents in Zendesk Support
- Announcing additional language support for Administrators and Agents
- Update to Web Widget interface and experience
- Announcing Shared Lists for Zendesk Guide
- Our Knowledge Manager Roundtable shares how they maintain content
- Community Roundup: May 2018
- Announcing Real Email Attachments
- Announcing authenticating incoming emails using DMARC
- Announcing Slack for Zendesk Support integration
- Removal of the Zendesk Monthly Account Usage Email
- Community Roundup: April 2018
- Announcing the Google Docs Importer for Zendesk Guide
- Archiving and deleting articles in the Guide knowledge base
- Announcing Answer Bot for the Web Widget EAP
- Announcing Zendesk for Jira integration public API
- Announcing Limited Availability of Custom Resources
- Announcing Web Widget Integrated Chat Experience EAP
- Community Roundup: March 2018
- Announcing expanding and collapsing sidebar apps
- Announcing the Zendesk Support Mobile SDK v2
- Updating your assets prior to migration