Announcements
New features, fixes, and other important announcements
- ★ Announcing Slack for Zendesk Support integration
- ★ Announcing the Google Docs Importer for Zendesk Guide
- ★ Announcing Answer Bot for the Web Widget EAP
- ★ Announcing Zendesk for Jira integration public API
- ★ Announcing Limited Availability of Custom Resources
- ★ Announcing the Zendesk Support Mobile SDK v2
- ★ Announcing a new version of the Knowledge Capture Application
- ★ Current and upcoming Zendesk betas
- Community Roundup: April 2018
- Archiving and deleting articles in the Guide knowledge base
- Announcing Web Widget Integrated Chat Experience EAP
- Community Roundup: March 2018
- Announcing expanding and collapsing sidebar apps
- Updating your assets prior to migration
- Announcing Apps Marketplace ratings & reviews
- Update to Comments by Third Parties
- New Answer Bot language support: French, German, and Dutch
- Announcing Request a Callback from Web Widget - Limited Availability
- Removal of support for TLS protocol versions 1.0 and 1.1
- Introducing Guide Enterprise
- Announcing: Skills-Based Routing
- New Ticket Fields admin page with many improvements
- Removal of the current Zendesk for iPad app
- Announcing Web Widget Performance improvements
- Announcing App Recommendations
- Community Roundup: February 2018
- Zendesk Talk is expanding their number coverage
- Removal of the Zendesk Shopify V1 App
- Automatic upgrade to the new Guide theming experience
- Feedback: share your experience for Zendesk Mobile Apps
- ★ Announcing Slack for Zendesk Support integration
- ★ Announcing the Google Docs Importer for Zendesk Guide
- ★ Announcing Answer Bot for the Web Widget EAP
- ★ Announcing Zendesk for Jira integration public API
- ★ Announcing Limited Availability of Custom Resources
- ★ Announcing the Zendesk Support Mobile SDK v2
- ★ Announcing a new version of the Knowledge Capture Application
- ★ Current and upcoming Zendesk betas
- Community Roundup: April 2018
- Archiving and deleting articles in the Guide knowledge base
- Announcing Web Widget Integrated Chat Experience EAP
- Community Roundup: March 2018
- Announcing expanding and collapsing sidebar apps
- Updating your assets prior to migration
- Announcing Apps Marketplace ratings & reviews
- Update to Comments by Third Parties
- New Answer Bot language support: French, German, and Dutch
- Announcing Request a Callback from Web Widget - Limited Availability
- Removal of support for TLS protocol versions 1.0 and 1.1
- Introducing Guide Enterprise
- Announcing: Skills-Based Routing
- New Ticket Fields admin page with many improvements
- Removal of the current Zendesk for iPad app
- Announcing Web Widget Performance improvements
- Announcing App Recommendations
- Community Roundup: February 2018
- Zendesk Talk is expanding their number coverage
- Removal of the Zendesk Shopify V1 App
- Automatic upgrade to the new Guide theming experience
- Feedback: share your experience for Zendesk Mobile Apps