Announcements
New features, fixes, and other important announcements
- ★ Announcing the new Arrange Articles UI for Zendesk Guide
- ★ Announcing a new away state for Zendesk Talk agents
- ★ Embed personalized, omnichannel support with the Web Widget integrated Chat experience
- ★ Welcome to the new Zendesk Marketplace
- ★ Introducing the Essentials Card and Interaction History
- ★ Current and upcoming Zendesk betas
- Zendesk Android App removing support for KitKat
- Community Roundup: January 2019
- A new account admin experience is coming!
- Removal of Zendesk Apps framework v1
- Community Roundup: December 2018
- Changes to Facebook user identities in Zendesk Support
- Announcing Android support for Right To Left languages, Arabic and Hebrew
- Announcing iOS Universal support for Zendesk on iPhone and iPad
- Introducing Contextual Workspaces
- Community Roundup: November 2018
- Removal of support for Internet Explorer 11
- Community Roundup: October 2018
- Removal of Zendesk Inbox
- Announcing the new and improved advanced Web Widget JavaScript API
- Updates to the Zendesk Help Centers
- Our Knowledge Manager Roundtable shares how they are improving self-service
- The future of reporting for Zendesk products
- CAPTCHA Upgraded to Invisible
- Agent Mentions for iPhone and Android Apps
- Announcing Guide Team Publishing Reporting for Insights
- Announcing Public APIs for Skills-based Routing in Support (Updated November 28)
- Zendesk Support iPhone App removing support for iOS 10
- Introducing Rapid Resolve
- Unlock the power and potential of your agents with Zendesk Guide
- ★ Announcing the new Arrange Articles UI for Zendesk Guide
- ★ Announcing a new away state for Zendesk Talk agents
- ★ Embed personalized, omnichannel support with the Web Widget integrated Chat experience
- ★ Welcome to the new Zendesk Marketplace
- ★ Introducing the Essentials Card and Interaction History
- ★ Current and upcoming Zendesk betas
- Zendesk Android App removing support for KitKat
- Community Roundup: January 2019
- A new account admin experience is coming!
- Removal of Zendesk Apps framework v1
- Community Roundup: December 2018
- Changes to Facebook user identities in Zendesk Support
- Announcing Android support for Right To Left languages, Arabic and Hebrew
- Announcing iOS Universal support for Zendesk on iPhone and iPad
- Introducing Contextual Workspaces
- Community Roundup: November 2018
- Removal of support for Internet Explorer 11
- Community Roundup: October 2018
- Removal of Zendesk Inbox
- Announcing the new and improved advanced Web Widget JavaScript API
- Updates to the Zendesk Help Centers
- Our Knowledge Manager Roundtable shares how they are improving self-service
- The future of reporting for Zendesk products
- CAPTCHA Upgraded to Invisible
- Agent Mentions for iPhone and Android Apps
- Announcing Guide Team Publishing Reporting for Insights
- Announcing Public APIs for Skills-based Routing in Support (Updated November 28)
- Zendesk Support iPhone App removing support for iOS 10
- Introducing Rapid Resolve
- Unlock the power and potential of your agents with Zendesk Guide