Announcements
New features, fixes, and other important announcements
- Introducing more flexible User Segments on Zendesk Guide
- Announcing the Answer Bot iOS and Android SDK
- Scheduled Publishing in Zendesk Guide
- 2019-07-23 Security Advisory: API token exposure in certain Zendesk integrations
- Announcing Answer Bot for the Web Widget and Answer Bot for Slack
- What's new in the Explore docs?
- Current and upcoming Zendesk betas
- Community Roundup: August 2019
- Announcing the Answer Bot API
- Strong Customer Authentication (SCA) for Paid Apps
- Ask Us Anything about Explore Recipes - Tuesday, August 27
- Community Roundup: July 2019
- Removal of Magento 1 app
- Call Recording Opt-out and IVR Group Routing - Early Access Program - Zendesk Talk
- Removal of the Pathfinder app
- Explore dataset updates - July 2019
- Ask Us Anything about Triggers - Tuesday, July 23
- Changing Triggers to prevent spam
- Zendesk Help Center search - July highlights
- Announcing the Zendesk Events Connector to Amazon EventBridge Early Access Program
- Community Roundup: June 2019
- Removal of legacy Salesforce integration managed package
- What's new: July 2019 roundup
- Updates to the Webhook channel in Connect
- Announcing Manual Routing and Re-Routing! Agents can now be allowed to edit the skills on a ticket
- Changes to Chat Widget CSP support on July 17th, 2019
- New Side Conversations Early Access Programs
- June is trigger month in the Zendesk Help Center - here's what's happening:
- Community Roundup: May 2019
- Announcing Conference Calling, Call Blocking, and more for Zendesk Talk
- Introducing more flexible User Segments on Zendesk Guide
- Announcing the Answer Bot iOS and Android SDK
- Scheduled Publishing in Zendesk Guide
- 2019-07-23 Security Advisory: API token exposure in certain Zendesk integrations
- Announcing Answer Bot for the Web Widget and Answer Bot for Slack
- What's new in the Explore docs?
- Current and upcoming Zendesk betas
- Community Roundup: August 2019
- Announcing the Answer Bot API
- Strong Customer Authentication (SCA) for Paid Apps
- Ask Us Anything about Explore Recipes - Tuesday, August 27
- Community Roundup: July 2019
- Removal of Magento 1 app
- Call Recording Opt-out and IVR Group Routing - Early Access Program - Zendesk Talk
- Removal of the Pathfinder app
- Explore dataset updates - July 2019
- Ask Us Anything about Triggers - Tuesday, July 23
- Changing Triggers to prevent spam
- Zendesk Help Center search - July highlights
- Announcing the Zendesk Events Connector to Amazon EventBridge Early Access Program
- Community Roundup: June 2019
- Removal of legacy Salesforce integration managed package
- What's new: July 2019 roundup
- Updates to the Webhook channel in Connect
- Announcing Manual Routing and Re-Routing! Agents can now be allowed to edit the skills on a ticket
- Changes to Chat Widget CSP support on July 17th, 2019
- New Side Conversations Early Access Programs
- June is trigger month in the Zendesk Help Center - here's what's happening:
- Community Roundup: May 2019
- Announcing Conference Calling, Call Blocking, and more for Zendesk Talk