Support tips
Tips from our Support team
- Use Problem and Incidents to Organize and Speed Up Your Support
- Use automations to send alerts when a ticket needs a reply
- Organize incoming tickets with multiple email addresses
- Open vs. pending and on-hold tickets and why you should care
- Automations vs. Triggers - When To Use What
- Multibranding Zendesk Chat (Professional Add-on and Enterprise)
- Showing Help Center article time in 12-hour format
- Multibrand - Display the appropriate forms on the correct Help Center (Professional Add-on and Enterprise)
- Use Problem and Incidents to Organize and Speed Up Your Support
- Use automations to send alerts when a ticket needs a reply
- Organize incoming tickets with multiple email addresses
- Open vs. pending and on-hold tickets and why you should care
- Automations vs. Triggers - When To Use What
- Multibranding Zendesk Chat (Professional Add-on and Enterprise)
- Showing Help Center article time in 12-hour format
- Multibrand - Display the appropriate forms on the correct Help Center (Professional Add-on and Enterprise)