Working with the Knowledge Capture app
- Knowledge Capture app resources
- Opening the Knowledge Capture app
- Workflows for created and flagged articles using the Knowledge Capture app
- Searching and linking articles using the Knowledge Capture app
- Flagging articles with the Knowledge Capture app
- Creating articles with the Knowledge Capture app
- Creating templates for the Knowledge Capture app
- Viewing a list of articles created using the Knowledge Capture app
- Analyzing your Knowledge Capture activity
- Changing the Knowledge Capture app location
- Disabling agents from flagging or creating articles in the Knowledge Capture app
- Disabling users from self-solving tickets with linked articles
- Changing the search behavior for multiple brands in the Knowledge Capture app
- Installing the Knowledge Capture app
- Knowledge Capture app resources
- Opening the Knowledge Capture app
- Workflows for created and flagged articles using the Knowledge Capture app
- Searching and linking articles using the Knowledge Capture app
- Flagging articles with the Knowledge Capture app
- Creating articles with the Knowledge Capture app
- Creating templates for the Knowledge Capture app
- Viewing a list of articles created using the Knowledge Capture app
- Analyzing your Knowledge Capture activity
- Changing the Knowledge Capture app location
- Disabling agents from flagging or creating articles in the Knowledge Capture app
- Disabling users from self-solving tickets with linked articles
- Changing the search behavior for multiple brands in the Knowledge Capture app
- Installing the Knowledge Capture app