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  1. Zendesk help
  2. Guide
  3. Using Guide for help center
  4. Working with the Knowledge Capture app
  1. Zendesk help
  2. Guide
  3. Using Guide for help center
  4. Working with the Knowledge Capture app

Working with the Knowledge Capture app

  • Knowledge Capture app resources
  • Opening the Knowledge Capture app
  • Workflows for created and flagged articles using the Knowledge Capture app
  • Searching and linking articles using the Knowledge Capture app
  • Flagging articles with the Knowledge Capture app
  • Creating articles with the Knowledge Capture app
  • Creating templates for the Knowledge Capture app
  • Viewing a list of articles created using the Knowledge Capture app
  • Analyzing your Knowledge Capture activity
  • Changing the Knowledge Capture app location
  • Disabling agents from flagging or creating articles in the Knowledge Capture app
  • Disabling users from self-solving tickets with linked articles
  • Changing the search behavior for multiple brands in the Knowledge Capture app
  • Installing the Knowledge Capture app
  • Knowledge Capture app resources
  • Opening the Knowledge Capture app
  • Workflows for created and flagged articles using the Knowledge Capture app
  • Searching and linking articles using the Knowledge Capture app
  • Flagging articles with the Knowledge Capture app
  • Creating articles with the Knowledge Capture app
  • Creating templates for the Knowledge Capture app
  • Viewing a list of articles created using the Knowledge Capture app
  • Analyzing your Knowledge Capture activity
  • Changing the Knowledge Capture app location
  • Disabling agents from flagging or creating articles in the Knowledge Capture app
  • Disabling users from self-solving tickets with linked articles
  • Changing the search behavior for multiple brands in the Knowledge Capture app
  • Installing the Knowledge Capture app
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