Add-ons
Articles about the add-ons offered in Zendesk
- Is there a limit on the number of light agent seats included with the collaboration add-on?
- Can I bulk import users into a customer list?
- Can I choose the location where my account data is hosted?
- Can I increase my API rate limit?
- Can Talk or Chat be enabled for light agents?
- How can I get priority support?
- I am receiving notifications for my own side conversation updates
- Side conversations don't send messages to a Zendesk address
- What does the Collaboration add-on include?
- What does the Productivity Pack add-on include?
- Which additional features can I buy to complement my Support plan?
- Why can't I create customer lists?
- Why is the email address marked red in a side conversation?
- Is there a limit on the number of light agent seats included with the collaboration add-on?
- Can I bulk import users into a customer list?
- Can I choose the location where my account data is hosted?
- Can I increase my API rate limit?
- Can Talk or Chat be enabled for light agents?
- How can I get priority support?
- I am receiving notifications for my own side conversation updates
- Side conversations don't send messages to a Zendesk address
- What does the Collaboration add-on include?
- What does the Productivity Pack add-on include?
- Which additional features can I buy to complement my Support plan?
- Why can't I create customer lists?
- Why is the email address marked red in a side conversation?