Managing Talk
- Can I control which of my agents are Talk agents when I use Talk Lite?
- Managing Zendesk Talk numbers
- Managing individual number settings
- Managing recording options in Zendesk Talk
- Zendesk Talk call recording FAQ
- Managing outgoing greetings
- Routing incoming calls to groups of agents (Talk Team, Professional, and Enterprise)
- Managing overflow calls and after-hours routing (Talk Professional and Enterprise)
- Route incoming calls with IVR (Talk Professional and Enterprise)
- Routing calls based on business hours (Talk Team, Professional, and Enterprise)
- Can I control which of my agents are Talk agents when I use Talk Lite?
- Managing Zendesk Talk numbers
- Managing individual number settings
- Managing recording options in Zendesk Talk
- Zendesk Talk call recording FAQ
- Managing outgoing greetings
- Routing incoming calls to groups of agents (Talk Team, Professional, and Enterprise)
- Managing overflow calls and after-hours routing (Talk Professional and Enterprise)
- Route incoming calls with IVR (Talk Professional and Enterprise)
- Routing calls based on business hours (Talk Team, Professional, and Enterprise)