Managing Talk
Articles about managing Zendesk Talk for admins
- Are there limitations for calling Chinese numbers in Zendesk Talk?
- Can I build a CTI integration for Zendesk?
- How can I redirect calls to another number when all my agents are offline?
- Can I disable recording of calls in Talk?
- Is it possible to turn off Talk recordings for outgoing calls only?
- Are call recordings transcribed?
- Where are call recordings stored?
- How long are call recordings stored?
- Who can access call recordings?
- Can I set up a priority number for some of my clients?
- How can I route calls to an external number if Zendesk Support is down?
- How can I recover a Talk number?
- How do I add a Talk number?
- How can I have a vanity number in Zendesk Talk?
- Is it possible to ask permission from a caller to record the call?
- Can I turn off Zendesk Talk incoming calls?
- In what order do Talk greetings play?
- What is Talk Partner Edition?
- How long can my greeting be?
- How do I add a new greeting?
- Why can't I add a Talk phone number from my country?
- Why is the greeting for callback from queue looping?
- Can I automatically set my Talk agents offline at the end of business hours?
- Can I cancel a port away request?
- Can I disable Voicemail for Zendesk Talk?
- What are the regulatory requirements if I want an Italian phone number?
- Does Zendesk Talk support SIP trunking?
- Using Zendesk Talk API to assign phone numbers
- What are the Zendesk plan requirements for RingCentral's integration?
- When adding custom greetings what format should it be in?
- Are there limitations for calling Chinese numbers in Zendesk Talk?
- Can I build a CTI integration for Zendesk?
- How can I redirect calls to another number when all my agents are offline?
- Can I disable recording of calls in Talk?
- Is it possible to turn off Talk recordings for outgoing calls only?
- Are call recordings transcribed?
- Where are call recordings stored?
- How long are call recordings stored?
- Who can access call recordings?
- Can I set up a priority number for some of my clients?
- How can I route calls to an external number if Zendesk Support is down?
- How can I recover a Talk number?
- How do I add a Talk number?
- How can I have a vanity number in Zendesk Talk?
- Is it possible to ask permission from a caller to record the call?
- Can I turn off Zendesk Talk incoming calls?
- In what order do Talk greetings play?
- What is Talk Partner Edition?
- How long can my greeting be?
- How do I add a new greeting?
- Why can't I add a Talk phone number from my country?
- Why is the greeting for callback from queue looping?
- Can I automatically set my Talk agents offline at the end of business hours?
- Can I cancel a port away request?
- Can I disable Voicemail for Zendesk Talk?
- What are the regulatory requirements if I want an Italian phone number?
- Does Zendesk Talk support SIP trunking?
- Using Zendesk Talk API to assign phone numbers
- What are the Zendesk plan requirements for RingCentral's integration?
- When adding custom greetings what format should it be in?