Cross-product features
Using The Support Suite
See all 2 articlesUsing The Sales Suite
- Getting started with The Sales Suite
- Launch guide for The Sales Suite
- Using Zendesk Chat to improve your sales pipeline
- About The Sales Suite plan types
Managing cross-product features
- Tips and tools for customer support during COVID-19
- Using Zendesk Admin Center
- Sunshine custom objects guide for non-developers
- Subscribing to status notifications for your account
- Setting roles and permissions for Sunshine custom objects
Managing billing and subscriptions
- Billing FAQ and resources
- Managing invoices
- Managing payments
- Buying Zendesk products and add-ons
- Preventing account suspension
Managing global security and user access
- Global security and sign-in resources
- Understanding account owner permissions
- Zendesk's secure-by-design cloud solution
- Managing security settings in Admin Center
- Security best practices
Setting up single sign-on
- SSO (single sign-on) options in Zendesk
- Enabling social and business single sign-on (SSO)
- Enabling JWT (JSON Web Token) single sign-on
- Anatomy of a JWT request
- Enabling SAML single sign-on
Complying with privacy and data protection law
- Forgetting a user in Zendesk
- GDPR: Frequently-asked questions about Zendesk products
- GDPR: Frequently-asked questions about Zendesk Support
- Complying with Privacy and Data Protection Law in Zendesk products
- Complying with Privacy and Data Protection Law in Zendesk Support
Using Built by Zendesk apps
- Installing and using the Bulk Delete app
- Installing and using the Log Visit app
- Installing and Using the Super Admin app
- Installing and using the Clone Deal app
- Installing and using the Associated Leads app
Zendesk From Home 🎥
- Welcome to Zendesk From Home 👋
- Viewing your CC tickets 👀
- Data-driven decision making 📊
- Why you should be using SLA 🚀
- Leverage macros for internal escalations💡