Cross-product features
Complying with GDPR
- Forgetting a user in Zendesk
- GDPR: Frequently-asked questions about Zendesk Support
- GDPR: Frequently-asked questions about Zendesk products
- Complying with GDPR in Zendesk products
- Complying with GDPR in Zendesk Support
Using The Suite
- Launch guide for Zendesk Suite products
- Introducing the Zendesk Suite onboarding tasks
- Getting Started with The Suite
- Providing omnichannel support using Web Widget for The Suite
- Planning agent staffing for The Suite
Managing cross-product features
- Contacting the Zendesk support team
- Using Zendesk Admin Center
- Loss of access to archived tickets in some of the Zendesk Help Centers
- About Zendesk product add-ons
- Using the Zendesk Marketplace
Managing billing and subscriptions
- Billing FAQ and resources
- Managing invoices
- Managing payments
- Buying products
- Preventing account suspension
Managing global security and user access
- Global security and sign-in resources
- Managing security settings in Admin Center
- Security best practices
- Securing sensitive information
- Security for third party integrations
Setting up single sign-on
- SSO (single sign-on) options in Zendesk
- Enabling social and business single sign-on (SSO)
- Enabling JWT (JSON Web Token) single sign-on
- Anatomy of a JWT request
- Enabling SAML single sign-on (Professional and Enterprise)