Cross-product features
Complying with GDPR
- Forgetting a user in Zendesk
- GDPR: Frequently-asked questions about Zendesk Support
- GDPR: Frequently-asked questions about Zendesk products
- Complying with GDPR in Zendesk products
- Complying with GDPR in Zendesk Support
Using The Suite
- Launch guide for Zendesk Suite products
- Introducing the Zendesk Suite onboarding tasks
- Evaluating your Zendesk trial account
- Getting Started with The Suite
- Providing omnichannel support using Web Widget for The Suite
Managing cross-product features
- Using Zendesk Admin Center
- About Zendesk product add-ons
- Using the Zendesk Marketplace
- Managing your installed apps
- About the System Status page
Managing billing and subscriptions
- Billing FAQ and resources
- Managing invoices
- Managing payments
- Buying products
- Preventing account suspension
Managing global security and user access
- Global security and sign-in resources
- Zendesk's secure-by-design cloud solution
- Managing security settings in Admin Center
- Security best practices
- Securing sensitive information
Setting up single sign-on
- SSO (single sign-on) options in Zendesk
- Enabling social and business single sign-on (SSO)
- Enabling JWT (JSON Web Token) single sign-on
- Anatomy of a JWT request
- Enabling SAML single sign-on (Professional and Enterprise)
Using Built by Zendesk apps
- Installing and using the Attachment Manager app
- Installing and using the Print Ticket History app
- Installing and using the Download Recordings app
- Installing and using the Response Builder app
- Installing and using the Advanced Search app