Managing Chat
Articles about managing Zendesk Chat for admins
- Can I use the Chat SDK and the Answer Bot SDK together?
- Is there a way for admins to log agents out of Chat?
- What happens to customers when the chat limit is reached?
- Can I enable one-way file sending, so that customers can send files to agents on Chat?
- I can't enable or disable an agent on my chat account
- Can I upload the Zendesk Chat APK in my website?
- How can I locate the developer code for a Zendesk Chat trigger?
- Do Zendesk Chat triggers only fire when the account status is online?
- How do I change the status of Chat in the widget based on department availability?
- Why don't my chat placeholders work on Chat triggers?
- How can I create a Chat trigger to fire based on different page URLs?
- How can I use Zendesk Chat on multiple websites?
- How can I retrieve the chat ID from the History tab?
- Where can I get a detailed list of banned Chat visitors?
- Where do I find the security settings for Chat?
- How can I automatically sign-in to Chat when the Support dashboard is loaded?
- How to configure your network for Zendesk Chat
- How do I add line breaks when creating a message sent by a trigger?
- How can I restrict chat support to a specific group of users on your Help Center?
- Why do I keep receiving chats with no customer contact information?
- Why do end-users see the prompt "You - Please update your info" when chatting in?
- Why does Zendesk Chat update the assignee or group of an ended chat?
- Force chat triggers to fire using the Zendesk Chat javascript API
- Why do I get the error "Invalid Variable: '@domain' is not a valid variable for the Page Enter Event (400)"?
- Can I route a chat to a specific agent based on the URL or country code?
- Zendesk Chat tag for multibrand
- Missing Chat widget settings
- Why aren't Chat tickets being assigned?
- Why are some of my Chat users disconnected early on mobile?
- Chat tickets created without an assignee
- Can I use the Chat SDK and the Answer Bot SDK together?
- Is there a way for admins to log agents out of Chat?
- What happens to customers when the chat limit is reached?
- Can I enable one-way file sending, so that customers can send files to agents on Chat?
- I can't enable or disable an agent on my chat account
- Can I upload the Zendesk Chat APK in my website?
- How can I locate the developer code for a Zendesk Chat trigger?
- Do Zendesk Chat triggers only fire when the account status is online?
- How do I change the status of Chat in the widget based on department availability?
- Why don't my chat placeholders work on Chat triggers?
- How can I create a Chat trigger to fire based on different page URLs?
- How can I use Zendesk Chat on multiple websites?
- How can I retrieve the chat ID from the History tab?
- Where can I get a detailed list of banned Chat visitors?
- Where do I find the security settings for Chat?
- How can I automatically sign-in to Chat when the Support dashboard is loaded?
- How to configure your network for Zendesk Chat
- How do I add line breaks when creating a message sent by a trigger?
- How can I restrict chat support to a specific group of users on your Help Center?
- Why do I keep receiving chats with no customer contact information?
- Why do end-users see the prompt "You - Please update your info" when chatting in?
- Why does Zendesk Chat update the assignee or group of an ended chat?
- Force chat triggers to fire using the Zendesk Chat javascript API
- Why do I get the error "Invalid Variable: '@domain' is not a valid variable for the Page Enter Event (400)"?
- Can I route a chat to a specific agent based on the URL or country code?
- Zendesk Chat tag for multibrand
- Missing Chat widget settings
- Why aren't Chat tickets being assigned?
- Why are some of my Chat users disconnected early on mobile?
- Chat tickets created without an assignee