Getting started with Chat
Planning your Chat deployment
- Introduction
- Step 1: Align chat goals with business objectives
- Step 2: Manage customer experience and chat volume
- Step 3: Determine your staffing requirements
- Step 4: Train your agents
Getting started
- Getting started for Chat admins
- Getting started for Chat agents
- Adding Chat to your website or Help Center
- Configuring and deploying chat on your website or Help Center