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  1. Zendesk help
  2. Chat
  3. Getting started with Chat
  1. Zendesk help
  2. Chat
  3. Getting started with Chat

Getting started with Chat

Planning your Chat deployment

  • Introduction
  • Step 1: Align chat goals with business objectives
  • Step 2: Manage customer experience and chat volume
  • Step 3: Determine your staffing requirements
  • Step 4: Train your agents
See all 7 articles

Getting started

  • Evaluating your Zendesk Chat trial account
  • Welcome to Chat
  • Getting started for Chat admins
  • Getting started for Chat agents
  • Adding Chat to your website or Help Center
See all 5 articles
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