Best practices and recipes
- Recipe: Setting up a lunch schedule for Zendesk Chat (Chat Professional and Enterprise)
- Recipe: Automatically route chats based on department online status
- Recipe: Updating your triggers for v2 Zopim-Zendesk integration
- Multibrand Setup (Part 1): Legacy Zendesk Chat (standalone)
- Multibrand Setup (Part 2): Zendesk Chat-Support Integration (Phase 3)
- Multibrand Setup (Part 3): Best Practices
- Improving the mobile experience with the overlay widget
- Recipe: Identifying visitors' search engines
- Managing third-party browser cookies for Chat-Support integration
- Recipe: Updating Chat shortcuts to get enhancements
- Setting up shortcuts and departments to optimize agent efficiency
- Targeting key visitors with proactive chat
- Automatically route chats to departments
- Setting up Zendesk Chat for complex business needs
- Best practices for chat etiquette
- Recipe: Setting up a lunch schedule for Zendesk Chat (Chat Professional and Enterprise)
- Recipe: Automatically route chats based on department online status
- Recipe: Updating your triggers for v2 Zopim-Zendesk integration
- Multibrand Setup (Part 1): Legacy Zendesk Chat (standalone)
- Multibrand Setup (Part 2): Zendesk Chat-Support Integration (Phase 3)
- Multibrand Setup (Part 3): Best Practices
- Improving the mobile experience with the overlay widget
- Recipe: Identifying visitors' search engines
- Managing third-party browser cookies for Chat-Support integration
- Recipe: Updating Chat shortcuts to get enhancements
- Setting up shortcuts and departments to optimize agent efficiency
- Targeting key visitors with proactive chat
- Automatically route chats to departments
- Setting up Zendesk Chat for complex business needs
- Best practices for chat etiquette