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Service Incident - September 18th, 2019
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Service Incident - September 18th, 2019
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Service Incident - September 16th, 2019 - Pod 14 Outage
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Service Incident - September 13th, 2019 - Pods 14, 19, and 23 Performance Issues
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Service Incident - September 12th, 2019 - Support - Admin Page Loading Issues
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Scheduled Maintenance - Chat on all Pods - Date TBD
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Guide Content Issue - August 30, 2019 - Pods 12, 13, 15, 17, 18, 20, and 23
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Scheduled Maintenance - Billing Portal - September 13, 14 and 15
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Service Incident - August 26th, 2019
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Service Incident - August 22nd, 2019 - Search Issues on Pod 14
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Service Incident - August 22nd, 2019 - Pod 12 Support and Talk Issues
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Service Incident - August 20th, 2019 - SSO Login Errors
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Service Incident - August 19th, 2019 - Google Authentication Issues
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Service Incident - August 13th, 2019 - Zendesk Apps Proxy Issue
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Scheduled Maintenance - Billing Portal - August 17 and 18
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Service Incident - August 7th, 2019 - Chat conversation API unavailable
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Scheduled Maintenance - August 2-5, 2019 - All Pods
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Service Incident - July 30th, 2019 - Search returning 0 result in Support on Pod 13 and 14
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Service Incident - July 25th, 2019 - Self-Serve Subscription Issues
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Service Incident - July 25th, 2019
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Service Incident - July 24th, 2019 - Support ticket update errors
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Service Incident - July 19th, 2019 - Agent Collision issues on Pod 13 and 14
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Service Incident - July 18th, 2019 - Support Issues on Pod 20
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Service Incident - July 17th, 2019 - Talk dropped calls on all Pods
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Service Incident - July 17th, 2019 - Chat Incremental API issues
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Service Incident - July 12th, 2019 - Support and Talk Issues
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Service Incident - July 8th, 2019 - Guide Search issues on Pods 13, 14, 18, 19 and 20
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Service Incident - July 4th, 2019 - Support Issues on Pod 20
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Service Incident - July 3rd, 2019 - Support, Talk and Chat performance issue on Pod 19
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Service Incident - July 2nd, 2019 - Access issues on all Pods
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Service Incident - September 18th, 2019
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Service Incident - September 18th, 2019
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Service Incident - September 16th, 2019 - Pod 14 Outage
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Service Incident - September 13th, 2019 - Pods 14, 19, and 23 Performance Issues
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Service Incident - September 12th, 2019 - Support - Admin Page Loading Issues
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Scheduled Maintenance - Chat on all Pods - Date TBD
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Guide Content Issue - August 30, 2019 - Pods 12, 13, 15, 17, 18, 20, and 23
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Scheduled Maintenance - Billing Portal - September 13, 14 and 15
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Service Incident - August 26th, 2019
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Service Incident - August 22nd, 2019 - Search Issues on Pod 14
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Service Incident - August 22nd, 2019 - Pod 12 Support and Talk Issues
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Service Incident - August 20th, 2019 - SSO Login Errors
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Service Incident - August 19th, 2019 - Google Authentication Issues
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Service Incident - August 13th, 2019 - Zendesk Apps Proxy Issue
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Scheduled Maintenance - Billing Portal - August 17 and 18
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Service Incident - August 7th, 2019 - Chat conversation API unavailable
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Scheduled Maintenance - August 2-5, 2019 - All Pods
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Service Incident - July 30th, 2019 - Search returning 0 result in Support on Pod 13 and 14
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Service Incident - July 25th, 2019 - Self-Serve Subscription Issues
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Service Incident - July 25th, 2019
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Service Incident - July 24th, 2019 - Support ticket update errors
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Service Incident - July 19th, 2019 - Agent Collision issues on Pod 13 and 14
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Service Incident - July 18th, 2019 - Support Issues on Pod 20
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Service Incident - July 17th, 2019 - Talk dropped calls on all Pods
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Service Incident - July 17th, 2019 - Chat Incremental API issues
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Service Incident - July 12th, 2019 - Support and Talk Issues
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Service Incident - July 8th, 2019 - Guide Search issues on Pods 13, 14, 18, 19 and 20
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Service Incident - July 4th, 2019 - Support Issues on Pod 20
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Service Incident - July 3rd, 2019 - Support, Talk and Chat performance issue on Pod 19
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Service Incident - July 2nd, 2019 - Access issues on all Pods