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  1. Zendesk help
  2. Connect
  3. Connect advice and troubleshooting
  1. Zendesk help
  2. Connect
  3. Connect advice and troubleshooting

Connect advice and troubleshooting

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Campaigns

  • How can I show a footer only on a campaign that allows unsubscribes?
  • Changes I made to a campaign are not being applied
  •  Is it possible to rename campaign variants?
  • Why aren't my variables being replaced in test emails?
  • Where is a full list of available variables?
See all 14 articles

Channels

  • Do I need to implement the Connect SDK to deliver push notifications?
  • Can Zendesk Talk numbers be used for SMS in Connect?
See all 2 articles

Users

  • Will CSV imports update existing users?
  • Why aren't phone numbers appearing in an end-user's attributes?
  • Where can I view all team members on my account?
  • Resolving "This file is not encoded as UTF-8" errors when uploading User CSV files
  • Removing attributes from Connect users
See all 8 articles

Third party providers

  • Users are being updated in Segment but not in Connect
  • Replacing your GCM provider with an FCM provider
  • Is it required to use Mailgun as a service provider?
  • Configuring DKIM and SPF for external providers
See all 4 articles

Events

  • Connect API requests responding with 401s
See all 1 articles
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