Analytics and reporting
Articles about the Analytics tool and any Chat-related reports
- Why do "Chats Served" and "Serving Sessions" totals differ?
- Why is the number of live Chat visitors on a website different in Analytics than Google Analytics?
- Why do I get "no data match the filtering criteria" when reporting on Chat?
- Zendesk Chat: Timing of analytics email reports
- What data from Chat tickets is sent into Insights?
- Why do "Chats Served" and "Serving Sessions" totals differ?
- Why is the number of live Chat visitors on a website different in Analytics than Google Analytics?
- Why do I get "no data match the filtering criteria" when reporting on Chat?
- Zendesk Chat: Timing of analytics email reports
- What data from Chat tickets is sent into Insights?