Using Chat
Articles about using Zendesk Chat for agents
- Which country code format should I use for Chat triggers?
- How can I configure sounds and alerts in the iOS mobile app?
- What happens when the operating hours end and I still have an active chat?
- Where does the visitor image on Zendesk Chat come from?
- Does proactive chat work on WordPress hosted sites?
- Can I use skills-based routing on the Zendesk Chat mobile app?
- Can emojis be disabled in Chat?
- What is the difference between "Still on site" and "Still on page" condition for Chat triggers?
- How do I disable the Google Translate option on Zendesk chat?
- How can I send chat transcripts manually?
- Setting your Dashboard's Timezone
- How can I disable offline message notifications for all agents?
- Why can my customers still chat after all agents have gone offline?
- Is it possible to delay the chat widget from popping up?
- How can I reduce the number of chats missed by my agents?
- Can I get desktop notifications for Chat?
- Why do missed chats have different ticket timestamps?
- Unable to sign in to Zendesk Chat on IE11
- When do chats time out?
- How does the Chat mobile app work?
- How does Google Translate work with Chat?
- Zendesk Chat asking for username and password
- How can I simulate a chat for testing?
- Why won't Zendesk Chat load for me?
- Which country code format should I use for Chat triggers?
- How can I configure sounds and alerts in the iOS mobile app?
- What happens when the operating hours end and I still have an active chat?
- Where does the visitor image on Zendesk Chat come from?
- Does proactive chat work on WordPress hosted sites?
- Can I use skills-based routing on the Zendesk Chat mobile app?
- Can emojis be disabled in Chat?
- What is the difference between "Still on site" and "Still on page" condition for Chat triggers?
- How do I disable the Google Translate option on Zendesk chat?
- How can I send chat transcripts manually?
- Setting your Dashboard's Timezone
- How can I disable offline message notifications for all agents?
- Why can my customers still chat after all agents have gone offline?
- Is it possible to delay the chat widget from popping up?
- How can I reduce the number of chats missed by my agents?
- Can I get desktop notifications for Chat?
- Why do missed chats have different ticket timestamps?
- Unable to sign in to Zendesk Chat on IE11
- When do chats time out?
- How does the Chat mobile app work?
- How does Google Translate work with Chat?
- Zendesk Chat asking for username and password
- How can I simulate a chat for testing?
- Why won't Zendesk Chat load for me?