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  1. Zendesk help
  2. Chat
  3. Advice and troubleshooting
  4. Live chat
  5. Using Chat
  1. Zendesk help
  2. Chat
  3. Advice and troubleshooting
  4. Live chat
  5. Using Chat

Using Chat

Articles about using Zendesk Chat for agents

  • Can I use skills-based routing on the Zendesk Chat mobile app?
  • Can emojis be disabled in Chat?
  • What is the difference between "Still on site" and "Still on page" condition for Chat triggers? 
  • How do I disable the Google Translate option on Zendesk chat?
  • How can I send chat transcripts manually?
  • Setting your Dashboard's Timezone
  • How can I disable offline message notifications for all agents?
  • Why can my customers still chat after all agents have gone offline?
  • Is it possible to delay the chat widget from popping up?
  • How can I reduce the number of chats missed by my agents?
  • Can I get desktop notifications for Chat?
  • Why do missed chats have different ticket timestamps?
  • Unable to sign in to Zendesk Chat on IE11
  • When do chats time out?
  • How does the Chat mobile app work?
  • How does Google Translate work with Chat?
  • Zendesk Chat asking for username and password
  • How can I simulate a chat for testing?
  • Why won't Zendesk Chat load for me?
  • Can I use skills-based routing on the Zendesk Chat mobile app?
  • Can emojis be disabled in Chat?
  • What is the difference between "Still on site" and "Still on page" condition for Chat triggers? 
  • How do I disable the Google Translate option on Zendesk chat?
  • How can I send chat transcripts manually?
  • Setting your Dashboard's Timezone
  • How can I disable offline message notifications for all agents?
  • Why can my customers still chat after all agents have gone offline?
  • Is it possible to delay the chat widget from popping up?
  • How can I reduce the number of chats missed by my agents?
  • Can I get desktop notifications for Chat?
  • Why do missed chats have different ticket timestamps?
  • Unable to sign in to Zendesk Chat on IE11
  • When do chats time out?
  • How does the Chat mobile app work?
  • How does Google Translate work with Chat?
  • Zendesk Chat asking for username and password
  • How can I simulate a chat for testing?
  • Why won't Zendesk Chat load for me?
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