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Getting started with Chat
Planning your Chat deployment
Zendesk help
Chat
Getting started with Chat
Planning your Chat deployment
Planning your Chat deployment
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Introduction
Step 1: Align chat goals with business objectives
Step 2: Manage customer experience and chat volume
Step 3: Determine your staffing requirements
Step 4: Train your agents
Step 5: Build a chat workflow
Step 6: Monitor success metrics and improve chat deployment
Introduction
Step 1: Align chat goals with business objectives
Step 2: Manage customer experience and chat volume
Step 3: Determine your staffing requirements
Step 4: Train your agents
Step 5: Build a chat workflow
Step 6: Monitor success metrics and improve chat deployment
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