Community
English (US)
languages
Deutsch
Español
Français
日本語
한국어
Português do Brasil
Sign in
Zendesk help
Chat
Getting started with Chat
Planning your Chat deployment
Zendesk help
Chat
Getting started with Chat
Planning your Chat deployment
Planning your Chat deployment
Introduction
Step 1: Align chat goals with business objectives
Step 2: Manage customer experience and chat volume
Step 3: Determine your staffing requirements
Step 4: Train your agents
Step 5: Build a chat workflow
Step 6: Monitor success metrics and improve chat deployment
Introduction
Step 1: Align chat goals with business objectives
Step 2: Manage customer experience and chat volume
Step 3: Determine your staffing requirements
Step 4: Train your agents
Step 5: Build a chat workflow
Step 6: Monitor success metrics and improve chat deployment
Powered by Zendesk
