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  1. Zendesk help
  2. Chat
  3. Using Chat for live chat and messaging
  1. Zendesk help
  2. Chat
  3. Using Chat for live chat and messaging

Using Chat for live chat and messaging

Zendesk messaging

  • Zendesk messaging vs. live chat: Which is right for you?
  • About Zendesk messaging
  • Enabling Zendesk messaging
  • About Answer Bot for Zendesk messaging
  • About Flow Builder
See all 16 articles

Social messaging

  • Social messaging resources
  • Reporting for social messaging
  • Sending automatic responses to social messages
  • Setting up your LINE or WeChat channels (standard agent interface)
  • Installing and setting up social messaging channels (standard agent interface)
See all 22 articles

Live chat

  • Agent guide for live chat
  • Live chat basics
  • Setting up live chat
  • Configuring the widget for live chat
  • Reporting for live chat
See all 10 articles
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