Using the Zendesk Agent Workspace
- About the Zendesk Agent Workspace
- Documentation resources for the Zendesk Agent Workspace
- Translating conversations in the Zendesk Agent Workspace
- Serving chats in the Zendesk Agent Workspace
- Managing unified conversations in the Zendesk Agent Workspace
- Using ticket tabs to manage conversations
- Using the notifications list to manage conversations
- Composing messages in the Zendesk Agent Workspace
- Receiving and placing calls in the Zendesk Agent Workspace
- Receiving and sending social messages in the Zendesk Agent Workspace
- Sharing chats with other agents in the Zendesk Agent Workspace
- Working with authenticated Chat visitors in the Zendesk Agent Workspace
- Working with Chat tags in the Zendesk Agent Workspace
- Getting started for administrators in the Zendesk Agent Workspace
- Migrating to the Zendesk Agent Workspace
- Enabling and disabling the Zendesk Agent Workspace
- Using the Chat dashboard with the Zendesk Agent Workspace
- Managing groups of agents in the Zendesk Agent Workspace
- Enabling secure chat attachments in the Zendesk Agent Workspace
- About social messaging channels for the Zendesk Agent Workspace
- Adding Facebook Messenger channels to the Zendesk Agent Workspace
- Adding Twitter DM channels to the Zendesk Agent Workspace
- Adding WhatsApp channels to the Zendesk Agent Workspace
- Adding WeChat channels to the Zendesk Agent Workspace
- Adding LINE channels to the Zendesk Agent Workspace
- Adding Sunshine Conversations channels to the Zendesk Agent Workspace
- Social messaging reporting in the Zendesk Agent Workspace
- Migrating social messaging channels to the Zendesk Agent Workspace (Facebook Messenger, Twitter DM)
- Migrating social messaging channels to the Zendesk Agent Workspace (WhatsApp, LINE, WeChat)
- About the Zendesk Agent Workspace
- Documentation resources for the Zendesk Agent Workspace
- Translating conversations in the Zendesk Agent Workspace
- Serving chats in the Zendesk Agent Workspace
- Managing unified conversations in the Zendesk Agent Workspace
- Using ticket tabs to manage conversations
- Using the notifications list to manage conversations
- Composing messages in the Zendesk Agent Workspace
- Receiving and placing calls in the Zendesk Agent Workspace
- Receiving and sending social messages in the Zendesk Agent Workspace
- Sharing chats with other agents in the Zendesk Agent Workspace
- Working with authenticated Chat visitors in the Zendesk Agent Workspace
- Working with Chat tags in the Zendesk Agent Workspace
- Getting started for administrators in the Zendesk Agent Workspace
- Migrating to the Zendesk Agent Workspace
- Enabling and disabling the Zendesk Agent Workspace
- Using the Chat dashboard with the Zendesk Agent Workspace
- Managing groups of agents in the Zendesk Agent Workspace
- Enabling secure chat attachments in the Zendesk Agent Workspace
- About social messaging channels for the Zendesk Agent Workspace
- Adding Facebook Messenger channels to the Zendesk Agent Workspace
- Adding Twitter DM channels to the Zendesk Agent Workspace
- Adding WhatsApp channels to the Zendesk Agent Workspace
- Adding WeChat channels to the Zendesk Agent Workspace
- Adding LINE channels to the Zendesk Agent Workspace
- Adding Sunshine Conversations channels to the Zendesk Agent Workspace
- Social messaging reporting in the Zendesk Agent Workspace
- Migrating social messaging channels to the Zendesk Agent Workspace (Facebook Messenger, Twitter DM)
- Migrating social messaging channels to the Zendesk Agent Workspace (WhatsApp, LINE, WeChat)